Table of Contents
1. Introduction
Contract Acceptance
By accessing and using Tree Hugger Travel's website (https://www.treehuggertravel.com.au) or any affiliated domain names, you agree to be legally bound by the following Terms and Conditions, which shall take effect immediately. If you do not agree to be bound by these Terms and Conditions, please refrain from accessing and using the website. The person making the booking shall be deemed to have accepted these Terms and Conditions on behalf of all other persons named in the booking who will participate in the booked tours.
Definitions of Key Terms
- Customer: The person making the booking.
- Booking: The booking of a Tour, Accommodation, Vehicle Rental, or Package by you via Tree Hugger Travel (website https://www.treehuggertravel.com.au), which is deemed accepted upon your payment of the Quote price minus any Taxes, Levies, or Fees that are payable directly to the Tour Operator, Accommodation Provider, or Vehicle Rental Company.
- Quote: The total Price of the Tour, Accommodation, Vehicle Rental, or Package, including Taxes, Levies, and Fees.
- Price: The cost of the Tour, Accommodation, Vehicle Rental, or Package, including Taxes, Levies, and Fees.
- Taxes: Any applicable taxes, including GST, tourist, or other visitor taxes that apply to the Tour, Accommodation, Vehicle Rental, or Package.
- Levies: External costs set by the Tour Operator, Accommodation Provider, or Vehicle Rental Company, such as fuel surcharges.
- Fees: External costs set by the Tour Operator, Accommodation Provider, or Vehicle Rental Company, such as national park fees or marine park fees.
- Operator Cancellation and Refund Policy: The terms and conditions set by the Tour Operator, Accommodation Provider, or Vehicle Rental Company that deal with cancellations, refunds, and related matters in relation to a Booking.
- Travel Credit: Credit from a previous Booking, the value of which can be redeemed on Tour, Accommodation, Vehicle Rental, or Packages offered by Tree Hugger Travel (website https://www.treehuggertravel.com.au), minus any Levies or Fees.
- Administration Fee: A fee charged by Tree Hugger Travel (website https://www.treehuggertravel.com.au) covering any costs incurred for its Services.
- Services: Consultation, agency work, itinerary planning, travel advice, and any effort that is served to the customer by Tree Hugger Travel (website https://www.treehuggertravel.com.au) and its employees.
2. Our Service
Itinerary Building and Planning